Resources for families of children with Down syndrome during the coronavirus pandemic
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Parents First Call

Parents First Call

For new and expectant parents of babies with Down syndrome, any opportunity to connect with other parents who have had the same experience can be invaluable. 

The MDSC Parents First Call Program is a volunteer, state-wide group of trained parent mentors available 24/7 to listen, share, answer questions, and provide valuable information.  

New and Expectant Parents
The MDSC is here to provide you not only with accurate, up-to-date information, but also the opportunity to speak with a parent mentor through our Parents First Call Program. Our resources and connections are free and confidential.  For immediate information and/or to speak to someone through the Parents First Call Program, please call 800-664-MDSC (6372) or e-mail our Family Support Director at

Expectant parents may request the 2011 edition of "Understanding a Down Syndrome Diagnosis", which contains the latest medical and developmental information about people with Down syndrome as well as local and national resources, pregnancy options and helpful visuals and graphics. This booklet was created with the assistance of all of the major medical organizations dedicated to expectant mothers’ health. To request a copy of this booklet, call 800-664-MDSC (6372) or e-mail

For more information for expectant parents, please click here.

New parents may request our new parent welcome package. The MDSC offers all new parents of babies with Down syndrome a welcome package that includes two books (Gifts by Kathryn Lynard Soper and Common Threads), a new parent packet of information, a poster, a newborn onesie and a handmade baby blanket! To request the package, call 800-664-MDSC (6372) or e-mail

For more information for new parents, please click here.

Parents First Call2

Health Care Professionals

Connect new or expectant families to the Parents First Call Program in one of the following ways: